1. Introduction
These Terms of Use ("Terms") govern your access and use of the ShopZe mobile applications (collectively, the "Platform"). You agree to be bound by these Terms by accessing or using the Platform. If you do not agree to all of these Terms, you are not authorized to use the Platform.
2. About ShopZe
ShopZe helps you order various groceries and other household items for delivery to your doorstep.
3. User Accounts
You must create an account ("Account") to use the ShopZe Platform. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account. ShopZe reserves the right to suspend or terminate your account if you violate these Terms.
4. Placing Orders
5. Order Acceptance and Availability
ShopZe cannot guarantee the availability of any particular item at any given time. Stores fulfill orders and may substitute items if necessary. You will be notified of any substitutions before your order is finalized.
6. Pricing and Payment
Prices displayed on the Platform are set according to market and may vary. You can choose to pay for your order using a credit card, debit card, or other payment methods offered by ShopZe.
7. Delivery
ShopZe uses its courier to deliver your orders. Delivery fees may apply and will be displayed at checkout. Delivery times are estimates and may vary depending on factors such as traffic and weather conditions.
8. Cancellations and Refunds
You may be able to cancel your order before it is picked up by the delivery partner. However, cancellation policies may vary depending on the item. Please refer to the ShopZe Help Center for details on cancellation and refund policies.
9. User Content
You may be able to submit reviews, ratings, and other content ("User Content") to the Platform. You are responsible for ensuring that your User Content is accurate, respectful, and does not violate any laws. ShopZe reserves the right to remove any User Content that violates these Terms.
10. Disclaimer of Warranties
ShopZe provides the Platform and related services "as is" and disclaims any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. ShopZe does not guarantee the accuracy or completeness of any information on the Platform.
11. Limitation of Liability
ShopZe will not be liable for any damages arising from your use of the Platform, including but not limited to, indirect, incidental, consequential, or punitive damages.
12. Termination
ShopZe may terminate your access to the Platform at any time and for any reason, with or without notice. You may also terminate your account at any time.
13. Governing Law
These Terms will be governed by and construed by the laws of Bangladesh.
All content on ShopZe is the property of Blitzsol Ltd or its licensors and is protected by intellectual property laws
15. Entire Agreement
These Terms constitute the entire agreement between you and ShopZe regarding your use of the Platform.
16. Changes to the Terms
ShopZe reserves the right to change these Terms at any time. We will notify you of any changes by posting the revised Terms on the Platform. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes.
17. Contact Us
If you have any questions about these Terms, please contact us at [email protected]